{"id":3458,"date":"2021-09-26T19:52:00","date_gmt":"2021-09-26T19:52:00","guid":{"rendered":"https:\/\/apexsamplework.com\/insightnews\/?p=3458"},"modified":"2025-05-09T19:53:30","modified_gmt":"2025-05-09T19:53:30","slug":"working-growing-at-north-memorial-health","status":"publish","type":"post","link":"https:\/\/apexsamplework.com\/insightnews\/2021\/09\/26\/working-growing-at-north-memorial-health\/","title":{"rendered":"Working, growing at North Memorial Health"},"content":{"rendered":"\n

In 1972, author Leo Buscaglia wrote in his book entitled \u201cLove\u201d that leadership is about empathy. It is about having the ability to relate to and connect with people for the purpose of inspiring and empowering their lives.  Could a greater miracle take place than for us to look through each other\u2019s eyes for an instant?<\/em><\/p>\n\n\n\n

Caprice Overstreet was 12 years old when her mother, siblings, and she moved from Chicago to Minneapolis.  She attended Roosevelt High School and later became a teen mom.  While on Google one day in search of job possibilities, Overstreet came upon an opening at North Memorial.  Raised by her late older sister whose authentic love inspired, supported, and challenged her, failure to succeed simply wasn\u2019t an option.  Exceptional leadership skills and a love and compassion for the well-being of people, especially those residing in North Minneapolis, were always a part of her being. Tamisha Overstreet, her sister, was her biggest fan.  But it has been the caring and professional leadership at North Memorial that has helped her grow in a variety of supervisory positions for the past 20 years.  Today, she supervises the North Memorial Welcome Center.        <\/p>\n\n\n\n

\u201cI appreciate every day I can make a positive impact on community members visiting the hospital.  But I must admit,\u201d said Overstreet, \u201cthat COVID19 has taken its toll on more than just our customers.  There has been a huge impact on our daily work.  It\u2019s stressful and it\u2019s hard.  We have families, too.  But in our various roles, we have learned to lead with empathy because our leaders have been the teachers and the role models.  We want North Minneapolis residents to know that many of our staff   associates have been where they are when they come to us.  We understand. It wasn\u2019t and isn\u2019t easy, but we survived and many of us are thriving.  We\u2019re able to build our professional portfolio by growing and elevating in our diverse fields of endeavor.  We\u2019re able to work toward a career that makes sense!\u201d<\/p>\n\n\n\n

\u201cI love it when the Chief Administrative Officer, Sam Hansen, has her monthly fireside chats – informal conversations where we hear what\u2019s on her mind and we share our good days and concerns,\u201d Overstreet said.  \u201cWe are family.  No matter the role, everyone is important.  The leaders at North Memorial Health take time to care.  Employees still take time to say, Hello.\u201d<\/p>\n\n\n\n

North Memorial Health remains committed to serving, creating opportunities, and providing quality health care for deserving customers.  As in most organizations and institutions, success in such an unpredictable global environment requires well-researched, evidence based, and innovative marketing techniques attributing to the institution\u2019s expansion. There\u2019s a history of professionalism and a consistent attitude of involvement that distinguishes North Memorial\u2019s vision and mission.<\/p>\n\n\n\n

Shauntel Burzynski, a human resources professional in North Memorial\u2019s talent acquisition team is passionate about finding the right person for the right position.  She is an advocate for finding the best candidates, even when the selection pool is not very dense.  Burzynski  says she refuses to give up on finding the right person for the right role to support team members who care about other people.<\/p>\n\n\n\n

\u201cI think a lot of our organization\u2019s success and caring ambiance has to do with integrity, pulling that curtain back, introducing ourselves, and beginning that important conversation.  \u2018What\u2019s on your mind right now?  How can we begin this process of healing and change our attitude about taking care of your health?\u2019  But it\u2019s also about transparency, kindness, teamwork, compromise, respect, empathy, and communication among leaders and team members,\u201d Burzynski said.<\/p>\n\n\n\n

 \u201cI believe NMH leadership\u2019s system of reaching out to team leaders and staff is what makes the ship float.  We receive regular communications pieces from management that keeps us informed as to what is happening at the administrative level.  If we have questions, the top brass is always open to address them.  If they don\u2019t know the answer and they think it\u2019s important to find out, they will research and find the answer,\u201d Burzynski said.  \u201cI\u2019ve only been in Minneapolis since November of 2020, and it\u2019s been a pleasure and an honor to work at North Memorial Health.  I feel comfortable coming to work and knowing that someone will always have my back and appreciate my dedication and work.\u201d<\/p>\n\n\n\n

Burzynski says her role at NMH is about \u201ctraining, clarifying, and empowering.\u201d  She might ask a candidate, \u201cWhat are you really interested in doing with the rest of your life?  How can I get you to where you want to be?  What are the first steps?  What do you need to learn?\u201d  <\/p>\n\n\n\n

She said there is a range of opportunities for gainful employment and support for continued education, training, and climbing the career ladder. <\/p>\n\n\n\n

Employment opportunities include:<\/p>\n\n\n\n